Rideshare services like Uber and Lyft have become a convenient way to get around Texas cities, including San Antonio. But when accidents happen, figuring out who is liable — and how to get compensated — can be more complicated than a typical car crash. Whether you were a passenger, pedestrian, or occupant of another vehicle, it’s important to understand your rights.



At The Major Law Firm, we help individuals in San Antonio injured in rideshare accidents pursue justice and financial recovery.

Who Is Liable in a Rideshare Accident?

Determining liability in a rideshare accident depends on the driver’s status at the time of the crash:

• App Off: If the Uber or Lyft driver was not using the app at the time of the accident, their personal insurance applies.
• App On, Waiting for Ride Request: Uber and Lyft provide limited liability coverage in this scenario — typically up to $50,000 per person for injuries and $25,000 for property damage.
• En Route or Carrying a Passenger: The rideshare company’s $1 million liability insurance is usually in effect, covering both the driver and passengers.

This tiered system makes it critical to gather evidence about the driver’s app status after the accident.

What If You Were a Passenger?

If you were injured as a rideshare passenger, you’re generally covered by the company’s $1 million policy. However, you may still need to negotiate with multiple insurance carriers, including the other driver’s insurer if a third party was involved.

What If You Were in Another Car or a Pedestrian?

You may be able to file a claim against:

• The rideshare driver’s insurance
• The rideshare company’s insurance (if the app was active)
• A third-party driver’s insurance

An attorney can help determine who was at fault and which policies apply to your case.

Challenges in Rideshare Accident Claims

These cases often involve:

• Multiple insurance companies
• Confusion over driver status
• Disputes over who is at fault
• Delays in processing claims

An experienced lawyer can help cut through the red tape, gather the right documentation, and fight for the compensation you deserve.

Let The Major Law Firm Help You in San Antonio

At The Major Law Firm, we know how to handle the complexities of rideshare accident claims in Texas. Whether you were a passenger, pedestrian, or another driver, we’re ready to pursue the compensation you need for medical bills, lost wages, and pain and suffering.

Contact us today to schedule a free consultation and explore your legal recourse.